Reference

What You Agree To When You Use kingsatria

These terms set out the rules that apply to your account, your deposits through DANA, OVO, or GoPay, and your access to the lobby — including where local law and eligible regions permit use.

Account eligibility rulesDANA, OVO, GoPay wallet useDeposit and withdrawal conditionsAccount suspension groundsGoverning jurisdiction notice

Explore the Lobby Read FAQ

ACCOUNT CARE STANDARDS

How We Uphold These Terms for You

These terms are not just a formality — they define how we manage your account data, how we handle disputes, and what we do if something goes wrong with a transaction. We apply the same standards to every account, whether you deposit via GoPay or OVO. Below are the four areas where our practices are most relevant to you as an account holder.

Data Retention

We retain your account data, transaction records, and wallet verification steps for as long as your account remains active and for a period after closure as required by our operating obligations.

Account Security

Your account is protected through OTP verification on login and wallet transactions. If you notice any suspicious activity, contact support immediately through live chat or WhatsApp.

Dispute Handling

If a deposit via DANA or OVO does not reflect in your account balance, raise it through live chat with your transaction reference. We trace the payment and respond with a resolution path.

Terms Change Notice

When we update these terms, we publish the revised version on this page and note the change date at the top. We do not send individual notifications, so checking this page periodically is your responsibility.

TERMS CONTACT PATHS

Reach Us About These Terms

If a clause is unclear or you need to raise a concern about how these terms have been applied to your account, our support team is here to help. You can reach us through live chat on the site, via email, or through our WhatsApp line. We aim to respond to terms-related queries within one business day. Have your account details ready so we can pull up your record quickly.

Live Chat Open the chat widget from any page on the site. Describe your terms query and include your registered account email so we can locate your record.

Email Support Send your question to our support address and reference the specific clause you are asking about. We respond to terms and account queries during business hours.

WhatsApp Line Message our WhatsApp support number for faster back-and-forth on account or wallet-related terms questions. Keep your account ID handy when you write in.

How These Terms Apply to Your Account

kingsatria Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on kingsatria, you confirm that you have read, understood, and agreed to these terms in full. Access to the lobby, including slots, live casino tables, and sportsbook markets, is only available where local law in Indonesia permits. These terms govern every transaction

1
you make — whether that is a DANA deposit, an OVO transfer, or a GoPay withdrawal request. We reserve the right to update these terms at any time; the version published on this page is always the current one. Continued use of your account after an
2
update means you accept the revised terms. If you disagree with any update, you should stop using the account and contact our support team to discuss your options. Players in Surabaya and across Indonesia are subject to the same version of these terms regardless of which
3
wallet method they use. Specific conditions around bonus eligibility, account verification, and transaction limits are detailed in the relevant sections below. Where a conflict exists between a promotional communication and these terms, these terms take precedence.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Questions We Get Asked About These Terms

These are the questions account holders ask most often after reading through the terms. Each answer reflects the current version of the policy as published on this page.

Yes. Every wallet method you use on the platform — DANA, OVO, or GoPay — is covered by these terms. Payment-specific conditions, such as minimum transaction amounts, are detailed within the relevant account settings section.

We update the terms on this page and note the revision date. We do not send individual notifications, so you are responsible for checking this page. Continued account use after an update counts as acceptance of the new version.

We retain your transaction records and wallet verification data for a defined period after account closure, in line with our operating obligations. You can request details of what we hold by contacting support.

Contact our live chat team and provide your GoPay transaction reference and the withdrawal amount. We trace the payment on our end and give you a clear resolution path, usually within one business day.

No. The same version applies across all eligible regions in Indonesia, including players in Surabaya and Bandung. Access itself depends on what local law permits in your area, but the terms remain consistent.

These terms always take precedence over any promotional communication. If you see a conflict between a promo message and what is written here, the version on this page is the one that governs your account.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoSamarinda Casino Lobby Appkingsatria App

What You Agree To When You Use kingsatria

How We Uphold These Terms for You

Data Retention

Account Security

Dispute Handling

Terms Change Notice

Reach Us About These Terms

Questions We Get Asked About These Terms

01 Do these terms apply to all payment methods including DANA, OVO, and GoPay?

02 Can kingsatria change the terms without telling me directly?

03 What happens to my account data if I close my account?

04 How do I raise a dispute if a GoPay withdrawal is not processed correctly?

05 Are these terms different for players in different parts of Indonesia?

06 If a promotion conflicts with these terms, which one applies?

Terms & Conditions

Related pages

Related pages