Withdraw Your Balance to Your Wallet
Withdrawal requests go through the same cashier panel where you deposit. We ask you to confirm which wallet you want paid out to — DANA, OVO, or GoPay — so make sure the wallet details saved in your account match the wallet registered under your name. Entering a mismatched wallet name is the most common reason a request gets held for review.
Once you submit and your account passes the verification check, the payout is queued. We do not publish a fixed payout window because processing speed depends on your wallet provider's own settlement cycle.
- Open the Withdrawal Panel — From your account dashboard, select the withdraw option in the cashier area.
- Select Payout Wallet — Choose DANA, OVO, or GoPay and confirm the wallet number matches your verified account details exactly.
- Enter the Amount — Type the amount you want withdrawn, staying within your current available balance shown on screen.
- Submit and Await Confirmation — Submit the request. Our team reviews it against your verification status, then the wallet provider processes the payout.